CertPrep Privacy Policy

Last Updated: October 15, 2025

Welcome to CertPrep, an AI-powered exam preparation app. This Privacy Policy explains how we collect, use, and share information when you use our app (“Service”). By using CertPrep, you agree to this policy.

1. Information We Collect

• Information You Provide: Includes your email, username, exam goals, study progress, and feedback submitted through the app.
• Automatically Collected Information: Device type, operating system, app usage, crash data, IP address, and interactions with ads or analytics tools.
• Payment Information: Processed securely through the App Store. We do not store payment card details.

2. How We Use Your Information

• To deliver and improve app features such as AI study plans, quizzes, and progress tracking.
• To analyze app performance and fix bugs using aggregated analytics data.
• To show personalized or contextual ads for non-premium users.
• To communicate updates, new features, or respond to your feedback.

3. Third-Party Services

CertPrep uses trusted third-party SDKs to enhance functionality:

• Google Analytics for Firebase — Helps us understand app usage, user engagement, and performance. Privacy Policy: https://policies.google.com/privacy
• Google AdMob — Displays ads for non-premium users and may collect device identifiers and usage data for ad personalization. Privacy Policy: https://policies.google.com/privacy

These services operate under their own privacy terms, which we encourage you to review.

4. Data Storage and Security

• Your data is securely stored on cloud servers using encryption and access controls.
• We retain information only as long as needed to provide our services or as required by law.
• You can request account deletion at any time by emailing certiprep@hotmail.com.

5. Your Rights and Choices

• You may access or delete your data through the app’s settings or by contacting us directly.
• Premium users enjoy an ad-free experience. Non-premium users can manage ad preferences through device settings.
• You can disable push notifications in your device or app settings.

6. Children’s Privacy

CertPrep is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If such data is discovered, it will be deleted promptly.

7. International Data Transfers

Your data may be processed on servers located outside your country (e.g., in the United States) in compliance with applicable data protection laws.

8. Updates to This Policy

We may update this policy from time to time. Changes will be reflected here with a new “Last Updated” date.

9. Contact Us

If you have questions or requests about this Privacy Policy, please contact us:

Email: certiprep@hotmail.com

By using CertPrep, you acknowledge that you have read and understood this Privacy Policy.